1. Who We Are
EaziQuote is operated by North Supply LTD.
If you have any questions about this Privacy Policy or how your personal data is handled, you can contact us at:
support@eaziquote.com
For the purposes of UK data protection law, North Supply LTD is the data controller responsible for your personal data.
2. Introduction
EaziQuote is a software platform designed to help tradespeople create quotes, manage jobs, and organise customer information.
We are committed to protecting your privacy and handling your personal data in a transparent and responsible way. This Privacy Policy explains what information we collect, how we use it, and the rights you have over your personal data.
This policy applies to people who visit our website, create an account with EaziQuote, or interact with the platform in any way.
3. Information We Collect
When you create an account or use EaziQuote, we may collect personal information such as your name, email address, business name, and other contact details needed to set up and manage your account.
As part of using the platform, users may also enter information relating to their customers or projects. This could include customer names, contact details, job descriptions, addresses, and quote information.
When you access the website or platform, some technical information may be collected automatically. This can include your IP address, browser type, device information, and general usage activity within the platform. This information helps us operate the service and improve performance.
4. How We Use Your Information
We use personal information to provide and operate the EaziQuote platform. This includes creating and managing user accounts, allowing users to generate quotes, and enabling the core features of the service.
Your information may also be used to communicate important service updates, provide customer support, and respond to enquiries.
We may analyse how the platform is used so that we can improve features, fix issues, and make the software easier to use. Technical information is also used to maintain the security and reliability of the platform.
5. Legal Basis for Processing
Under UK data protection law, we process personal data where it is necessary to provide the EaziQuote service and operate the platform.
In most cases, processing takes place because it is necessary to fulfil our contract with users who create an account. We may also process information where it is in our legitimate interests to improve our services, maintain security, and run our business effectively.
In some situations, we may process data where required to comply with legal obligations.
6. Customer Data Entered by Users
Users of EaziQuote may store information about their own customers or projects within the platform.
In these situations, the user of EaziQuote (for example, a tradesperson or business owner) is responsible for the personal data they collect from their customers. EaziQuote processes this information as part of providing the software platform.
Users must ensure they have the appropriate rights and permissions to collect and store this information and that their use of the platform complies with applicable data protection laws.
7. Sharing Information
We do not sell personal data.
However, we may share information with trusted third-party service providers where it is necessary to operate the platform. These may include companies that provide cloud hosting, analytics, payment processing, or technical support services.
These providers only process information on our behalf and are required to protect it appropriately.
We may also disclose information if required to do so by law or if necessary to protect the security and integrity of the platform.
8. Data Retention
We keep personal data only for as long as it is necessary to provide the EaziQuote service and operate our business.
This may include retaining certain information for administrative purposes, to comply with legal obligations, or to resolve disputes. When personal data is no longer required, it will be securely deleted or anonymised.
9. Data Security
We take reasonable technical and organisational measures to protect personal data from unauthorised access, loss, misuse, or disclosure.
Access to personal data is limited to authorised individuals who need it in order to operate, maintain, or support the platform.
10. Cookies and Website Tracking
Our website may use cookies and similar technologies to ensure that the site functions correctly and to understand how visitors use the website.
This information helps us improve the performance and usability of the site. Most web browsers allow you to control cookies through your browser settings if you prefer not to accept them.
11. Your Rights
Under UK data protection law, you have rights regarding the personal data we hold about you. These include the right to request access to your data, ask for corrections to inaccurate information, request deletion of your data in certain circumstances, or ask us to restrict how your data is used.
You may also have the right to object to certain types of processing or request that your data be transferred to another service.
If you would like to exercise any of these rights, please contact us at:
support@eaziquote.com
12. Complaints
If you believe your personal data has been handled improperly, you have the right to lodge a complaint with the UK data protection regulator, the Information Commissioner’s Office (ICO).
We encourage you to contact us first so we can try to resolve your concern.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, legal requirements, or how we operate.
When changes are made, the updated version will be published on this page and the “Last updated” date will be revised.